• Welcome
• Resume for Printing
• Resume As A Website
• Projects
• Contact Me

My name is Iris Yoffa and I am a technical writer, application trainer and support specialist.

Over the years I have enjoyed the opportunities to contribute creative solutions as a member of a development team, and as a home computer user’s ‘personal trainer’. I have developed online help, printed manuals and installation instructions, training course outlines and Step-By-Step guides for in-house and client use. I have also conducted training sessions at company headquarters, individual residences, and by phone. I have resolved workstation and network issues using TechNet, MS Knowledge Base, Usenet Groups and the many resources available through the Internet.

The Resume for Printing is a PDF file and formatted for letter size paper. To view you must have installed the Adobe Acrobat Reader. **Download the latest version of Adobe Reader** The Resume As A Website was created using Macromedia's Fireworks and Dreamweaver. The Projects section of this site include links to web sites and reviews I have authored.